Privacy Policy

Pawganix (“we,” “us,” “our”) operates the website pawganix.com (the “Site”) and sells pet dietary supplements and related products (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or purchase from our Site.

1) Information We Collect

• Identifiers & Contact Data: name, email, phone, billing and shipping address.
• Order & Payment Data: products purchased, order totals, payment method details (processed by our payment providers; we do not store full card numbers).
• Account Data (optional): username, password, order history, preferences.
• Marketing Data: email/SMS opt-ins, campaign interactions, survey responses.
• Device/Usage Data: IP, device type, browser, pages viewed, time on page, referring URLs, approximate location.
• Cookies & Similar Tech: used for core site functions, analytics, personalization, and ads. See “Cookies” below.

2) How We Use Your Information

• Process and fulfill orders, returns, and customer support.
• Personalize your experience and recommend products.
• Send transactional communications (order/ship confirmations).
• Send marketing (email/SMS) if you opt in; you may opt out anytime.
• Improve our Site, products, advertising, and analytics.
• Detect, prevent, and address fraud or security issues.
• Comply with legal obligations and enforce our Terms.

3) Sharing Your Information

We may share with:

• Service Providers / Processors: payment, fulfillment, email/SMS, analytics, ad platforms, and hosting—only as needed to perform services for us.
• Advertising & Analytics Partners: to measure performance and deliver relevant ads (e.g., Meta, Google).
• Business Transfers: in a merger, acquisition, or asset sale.
• Legal / Safety: to comply with law or protect our rights, users, or the public.

We do not sell personal information for money. Some sharing for ads/analytics may be considered “targeted advertising,” “sharing,” or “selling” under certain state privacy laws; see “Your Rights.”

4) Cookies & Tracking

We use first- and third-party cookies, pixels, and similar technologies to:

• keep you signed in, remember cart items, process checkout;
• analyze site performance;
• personalize content and ads.

Manage cookies via your browser settings. Some features may not function without certain cookies.

5) Retention

We keep personal data only as long as necessary for the purposes described above (for example, tax/recordkeeping requirements, dispute resolution), then delete or anonymize it.

6) Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

7) Children’s Privacy

Our Site is not directed to children under 13 (or under 16 where applicable). We do not knowingly collect data from children. If we learn a child provided data, we will delete it.

8) Your Privacy Rights

Depending on your location, you may have rights to:

• Access/Know the categories and specific pieces of personal information we hold;
• Correct inaccurate data;
• Delete personal information;
• Opt Out of targeted advertising/“sharing”/“selling”;
• Portability of certain data;
• Limit Use of Sensitive Data (if applicable).

Exercising Rights: Email [privacy@pawganix.com] with your request and sufficient verification information.
Opt-out of targeted ads: Use our “Do Not Sell or Share My Personal Information” link (if required in your state), adjust cookie preferences, or use platform tools (e.g., Google Ad Settings).

9) Email & SMS Marketing

By providing your email/SMS and opting in, you consent to receive marketing messages. SMS: Message & data rates may apply. Message frequency varies. Reply STOP to opt out; HELP for help.

10) Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices.

11) Changes

We may update this Policy. The “Last Updated” date reflects the latest version. Material changes will be posted on this page.

12) Contact Us

Pawganix — Privacy Team
Email: [privacy@pawganix.com]